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«Andy Nilssen & David Dines Wainhouse Research June 2008 Wainhouse Research, LLC Study sponsored by: 34 Duck Hill Terrace Duxbury, MA 02332 USA ...»

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David F. Dines is a Senior Analyst at Wainhouse Research and practice manager for the Wainhouse Research Social Networking advisory service. He focuses on the impact of social networking on enterprises and provides strategic and tactical guidance to help clients navigate this rapidly emerging technology. As a consultant, analyst, and strategist David specializes in identifying and tracking disruptive technologies early in the adoption life cycle, and has covered Voice over IP, IP enabled call centers and streaming media during their early phases. He has authored numerous reports and articles on these technologies and maintains his blog on enterprise social networking (ESN), which can be found at enterprisesocialnetworking.blogspot.com. David holds an M.C.R.P. from Harvard University and a B.S.

from Cornell University.

About Wainhouse Research Wainhouse Research, www.wainhouse.com, is an independent market research firm that focuses on critical issues in the Unified Communications and rich media conferencing fields. The company conducts multi-client and custom research studies, consults with end users on key implementation issues, publishes white papers and market statistics, and delivers public and private seminars as well as speaker presentations at industry group meetings. Wainhouse Research publishes a variety of reports that cover the all aspects of rich media conferencing, and the free newsletter, The Wainhouse Research Bulletin.

About Cisco WebEx Cisco, (NASDAQ: CSCO), is the worldwide leader in networking that transforms how people connect, communicate and collaborate. Information about Cisco can be found at www.cisco.com. For ongoing news, please go to newsroom.cisco.com.

With 2.5 million registered users, Cisco WebEx is the global leader in on-demand applications for collaborative business on the web.

WebEx offers a full suite of Web collaboration applications for specific business processes including marketing, sales, training, and support. Companies of every size gain strategic advantage by using WebEx to replace high-cost/high-touch interactions with efficient Web-touch interactions. WebEx applications work across firewalls and across platforms, making them ideal for both internal and external collaboration. Cisco WebEx provides its services over the WebEx MediaTone Network, a secure global network specifically designed for on-demand applications. Please call toll free 877-509-3239 or visit www.webex.com for more information.

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